Terms & Conditions

Last updated: May 2026

1. Introduction

These Terms and Conditions govern your use of the Kaleva Foods website at www.kalevasweets.com and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

Kaleva Foods is registered at WZ-4205, Rani Bagh, Pitampura, New Delhi — 110034.

2. Use of Website

By using our website you confirm that:

• You are at least 18 years of age

• You will use the website only for lawful purposes

• You will not attempt to gain unauthorised access to any part of the website

• You will not use the website in any way that could damage or impair its functionality

• All information you provide is accurate and complete

We reserve the right to restrict or terminate access to our website at our discretion without notice.

3. Products

• All products are subject to availability

• Product images are for representation purposes only — actual appearance may vary slightly

• We reserve the right to modify or discontinue products without prior notice

• Seasonal and festive products may only be available for limited periods

• All product weights and quantities are approximate

4. Pricing

• All prices are listed in Indian Rupees (INR) and include applicable GST

• Shipping charges will be displayed during checkout

• Prices are subject to change without prior notice

• Promotional offers are valid only during the specified period

5. Orders & Payments

• Orders are confirmed only after successful payment

• Payments are accepted via UPI, credit card, debit card, net banking, and cash on delivery through Razorpay

• Kaleva Foods reserves the right to cancel any order at its discretion

• Order confirmation will be sent to your registered email address

• Customers are responsible for providing accurate delivery information

6. Food Product Disclaimer

• Please check ingredients carefully before purchasing if you have allergies

• Shelf life and storage instructions are mentioned on each product packaging

• Kaleva Foods is not responsible for issues caused by improper storage or handling of products

• All products are manufactured in compliance with FSSAI regulations

7. Intellectual Property

All website content including logos, text, graphics, images, and product descriptions are the property of Kaleva Foods and protected under applicable intellectual property laws.

8. Limitation of Liability

Kaleva Foods shall not be liable for:

• Any indirect or consequential damages

• Loss of profits or data

• Delays or interruptions caused by third-party services

• Technical issues or website downtime

Our total liability shall not exceed the value of the order placed.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in New Delhi.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website indicates acceptance of updated terms.

11. Contact Us

Kaleva Foods
WZ-4205, Rani Bagh, Pitampura
New Delhi — 110034

Email: info@kalevasweets.com
Phone: 011-43053342